Personal data processing

Updated on 19 September 2026.

Who processes enquiries

The operator of enquiries on Almacert.com is PLANK individual entrepreneur, headed by Mikhail Andreyevich Melnik, IIN 950911300367. Contact: Post@plank.kz. Office: 230 Zharokov Street, block D, floor 8, office 76, Almaty.

Information requested

The form asks for your name and phone number so that we can contact you, clarify the task and respond. Do not provide someone else’s contact details without their permission. Product records and business details are requested separately when needed for the work.

Where the enquiry goes

The enquiry is sent to Post@plank.kz. No CRM is used for enquiries from this form. The website, Beget hosting and the email service support delivery. Staff responding to your request need access to the enquiry.

Purpose and duration

The form consent covers processing your name and phone number to respond to this enquiry. Subsequent contract work and legally required record retention have separate grounds. Duration depends on completion of the enquiry, contractual relations and legal requirements. Ask the contact email about retention of a specific enquiry.

Your data requests

For processing information, corrections, withdrawal of consent or a request to stop processing, email Post@plank.kz with the subject “Personal data”. Provide enough information to locate your enquiry; do not send identity documents unless separately necessary. Legal retention duties may restrict deletion of some records.

Technical services and external links

The site uses Google Analytics, Google Tag Manager and Yandex Metrika for statistics and site evaluation. These services may process technical visit data under their own terms. Enquiry consent is not consent to marketing messages. WhatsApp, 2GIS and other external sites apply their own terms when you visit them. Direct questions about data recipients and cross-border transfers to the operator.

Әділет — Kazakhstan Law on Personal Data and Their Protection